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Online Shopping FAQ’s

Can I track the status of my order?

Can I track the status of my order?

When you place an order on, you have the convenience of monitoring its progress through different stages. Typically, these stages are divided into three phases: pending, processing, and completee.

During the pending phase, your order has been received and is awaiting further action. It indicates that your order is in the initial stage of processing and hasn't been fully processed or prepared for delivery yet.

Once your order moves into the processing phase, it means that it is being actively handled by the team. This stage involves activities such as verifying the availability of the items, preparing them for delivery, and ensuring that all the necessary steps are taken to fulfill your order successfully.

Finally, when your order reaches the complete phase, it signifies that all the necessary processes and preparations have been completed. Your order is now ready for delivery or pickup, depending on the chosen delivery method. At this stage, you can expect your order to be on its way to you or be available for collection as per the specified delivery timeframe.

By keeping track of these three distinct stages—pending, processing, and complete—you can stay informed about the status of your order and have a better understanding of its progress until it reaches your doorstep.


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